General Terms and Conditions of Sale (GTCs)
Summary
1. Notions of Visitor, Customer, and Vendor
For the purposes of the legal documents available under the LEGAL section of this website, the terms “customer,” “user,” “visitor,” and “you” all refer to the natural or legal person accessing this website, contacting the vendor, or placing an order.
The website www.romanoconte.photos is owned by romano conte photography. A visitor of the website is considered a user as long as no purchase or contact is made. A visitor becomes a customer when they either
- contact the vendor through the dedicated online contact form or by email, or
- place an order in the /shop section.
The vendor, hereafter also referred to as the photographer or the artist, is the sole owner of the products, provider of services, and operator of this website and its online shop.
2. Definition of Products and Services
Products
A product refers to any photographic artwork offered for sale, whether online, during exhibitions, or through any other direct transaction with the vendor, regardless of dimension, print size (format), or print type (medium). Digital files (downloads) are also considered products. All products are subject to these GTCs regardless of the sales channel.
Services
A service refers to the execution of a photographic activity (e.g., events, commissioned shoots, or other assignments) agreed in advance and governed by a mandate contract.
- The vendor, as photographer, acts as the representative under the mandate contract.
- The client acts as the constituent commissioning the service.
- Any model involved is considered a participant, whose rights and obligations are governed by a separate model release or agreement.
3. Copyright and Intellectual Property
The vendor, as artist, is the sole creator and copyright holder of all products offered for sale. All rights are reserved. For full details, refer to the Copyright page.
4. Available Formats and Media of Artworks
Fine Art prints
Artworks (Fine Art prints) are available in a variety of formats and sizes, depending on the resolution and quality of the photograph as well as the artist’s selection.
They are primarily offered in the following media: Alu Dibond (matte or glossy), Baryta Paper, or Canvas, each with wall-mounting system. The Canvas prints come with an integrated wooden frame, allowing it to be mounted directly on the wall without additional support, or displayed on a stand. Standard dimensions are mainly in 3:2 or 4:3 aspect ratios (landscape and portrait). Specific formats (print sizes) are indicated on each product page, accessible directly through the /shop by selecting the respective artwork.
Every print is crafted with the highest precision and attention to detail to preserve the depth, tones, and nuances of the original image, ensuring unparalleled authenticity and timeless exclusivity.
Digital photos for download
Digital photos are delivered in the highest resolution available, with a minimum of 1024 pixels on the short edge.
Customers who wish to order artworks in different formats or on alternative media (e.g., acrylic, glass, metal, etc.) may request a personalized quotation by contacting the vendor via the online contact form or by email.
5. Mock-Ups and Product Images
The product images and mock-ups displayed on this website are for illustrative purposes only. They are intended solely to provide customers with a visual impression of the print type, medium, and overall presentation of the photographic artwork. These mock-ups do not constitute an exact reproduction of the final product, which may vary in appearance depending on materials, format, and production techniques. Mock-up templates are provided under license by WhiteWall www.whitewall.com, a trusted partner, without liability for deviations between illustrative images and final products.
6. Prices
All prices are indicated in CHF and EUR, net of VAT, guaranteed. The sales price is always calculated in CHF and therefore prevails. Payments in EUR are processed at the applicable daily exchange rate.
Shipping costs are calculated and displayed at checkout for all physical products. No shipping costs apply to digital downloads, which are delivered electronically. The vendor may adjust shipping costs at any time, without prior notice, in line with market conditions. All shipping costs are borne exclusively by customers.
Any supplementary costs resulting from carriers, any shipping procedures, including but not limited to customs duties, import taxes, or administrative fees, are the sole responsibility of customers. The vendor accepts no liability for such charges.
Discounts and promotions
The vendor reserves the right to offer discounts or promotional actions under specific conditions, whether spontaneous or through online campaigns (for example, by email, on this website, through social media, or similar channels). Discounts are granted solely at the vendor’s discretion.
Promotional codes are non-cumulative and valid for a single use per customer, based on the buyer’s email address and billing information. Codes must be entered at checkout before completing the purchase. No reimbursement shall be made for orders finalized without applying the code.
The vendor reserves the right to modify or withdraw any promotion at any time without prior notice.
7. Restriction of delivery zones
Delivery of physical products is limited to the following countries:
Switzerland, Liechtenstein
EU/AELE: Albania, Andorra, Austria, Belgium, Bulgaria, China, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Greenland, Hong Kong, Hungary, Indonesia, Ireland, Italy, Japan, Laos, Luxembourg, Macao, Malaysia, Malta, Monaco, Montenegro, Netherlands, Norway, Philippines, Poland, Portugal, Russia, San Marino, Serbia, Singapore, Slovakia, Slovenia, Spain, Sweden, Taiwan, Thailand, Türkiye, United Kingdom (UK), Vatican, Vietnam
Rest of the world: not available at present.
Customers outside these zones may request a quotation by contacting thee vendor via the online contact form or by email.
8. Purchase and acceptance of GTCs & Privacy Policy
Express Checkout Options
From both the /cart and the /checkout pages, the customer may use express checkout options, e.g., PayPal or Google Pay (GPay), where available (subject to compatibility with the customer’s device and/or browser settings).
Standard Checkout Method
From the /cart page, the customer may click the Proceed to Checkout button which redirects them to the checkout process. There, the required information must be entered, and the order is finalized by clicking the Place Order button. If PayPal is chosen as the payment method on the Checkout page, the button will instead read Proceed to PayPal.
Acceptance of GTCs & Privacy Policy
On the /checkout page, the notice By proceeding with your purchase you agree to the Terms and Conditions and Privacy Policy is displayed.
Completing an order by any payment method on these pages constitutes full and unconditional acceptance of these General Terms and Conditions (GTCs) and the Privacy Policy.
9. Payment
Accepted payment methods include credit cards, PayPal, and Google Pay (GPay). In all cases, the customer is redirected to a secure payment environment depending on the chosen method. Always verify the padlock 🔒 icon in the browser’s address bar.
- Products: no order is shipped before full payment (including shipping costs) has been credited to the vendor’s account.
- Services: payment terms are governed by the contract signed between the parties. By clicking “Place order”, the customer confirms a firm and binding purchase, and payment is processed, subject to prior acceptance of these GTCs (see Article 8).
10. Shipping of Prints and Delivery of Digital Downloads
Fine Art prints
Orders are shipped in secure protective packaging by priority mail.
- Switzerland: approximately 3 weeks after payment (production, quality control, issuance of the Certificate of Authenticity, packaging, and shipping).
- Abroad: approximately 4 weeks, not guaranteed, as timelines depend on shipping partners.
Digital downloads
The download link is sent to the customer’s email address provided in the billing details once the purchase and payment are completed.
- Delivery time: immediate upon successful payment, but no later than 24 hours.
- Link validity: 30 days (for security reasons).
- If the link expires, customers may request a new one by providing the order number. Customers are solely responsible for the accuracy of the email address provided.
Delivery periods (deadlines) are estimates only and are subject to variation according to destination, carrier availability, seasonal peaks, customs procedures, local realities, and external circumstances beyond the vendor’s control. The vendor accepts no liability for delays, loss of the package(s), customs clearance (and related issues), tax or regulatory changes, inspections, procedural adjustments, or force majeure events, and any other circumstances beyond the vendor’s responsibility or influence.
Digital products are non-refundable. Printed products may be returned in accordance with the Return Policy.
11. Certificates of Authenticity
Each limited-edition print is accompanied by a Certificate of Authenticity (COA) issued by the artist, as well as a seal affixed to the back of the print. The COA contains a unique QR code that encodes the COA details.
- Customers may verify their Certificate of Authenticity using the online tool at /verify-coa. This service confirms the certificate’s validity but does not transfer copyright or replace the original document, which remains legally binding.
- Only successful verifications are displayed as a digital COA on the page /coa-result. This page is not directly accessible and can be reached exclusively through the verification process.
- Only the results shown on this website are valid and binding.
The vendor guarantees the authenticity of every COA issued directly by him. However, the vendor excludes liability for:
- COAs or QR codes that are falsified, altered, or duplicated by third parties,
- failed verification due to customer misuse (e.g. scanning errors, incorrect data entry).
Ownership of a print and its corresponding COA confirms the buyer as the rightful collector of that edition.
12. Limited Editions
Artworks designated as limited editions are issued as part of a strictly limited series of ten (10) prints worldwide for each format, unless expressly stated otherwise. Once a limited edition is sold out, no further reproductions will ever be released in that format.
The numbering of limited editions is assigned automatically and determined by the order sequence in the vendor’s online shop, on a strict first-come, first-served basis. Customers are not entitled to select or reserve specific edition numbers. For illustrative purposes: if ten editions remain in stock, the customer will receive No. 1 of 10; if three remain, the customer will receive No. 8 of 10. Customers may submit a request for a preferred number through the dedicated online contact form or by email. However, fulfillment of such requests cannot be guaranteed by the vendor.
Each Certificate of Authenticity (COA) attests that the accompanying artwork is an original fine art photograph by romano conte photography.
Other artworks may also be offered outside this framework (e.g., open editions or digital downloads).
All copyrights and reproduction rights belong exclusively to the issuing artist. Unauthorized reproduction, distribution, or adaptation of any artwork is strictly prohibited. For full details, please refer to the dedicated Copyright page.
13. Order and Customer Information
The vendor retains order data and customer information only as long as necessary for processing and to comply with legal obligations. Specific rules regarding retention, deletion requests, and guest checkouts are governed exclusively by the Privacy Policy.
14. Return Policy
A separate Return Policy applies to printed products. Please consult the dedicated Return Policy page.
15. Changes to the GTCs
The vendor may amend these GTCs at any time without prior notice. The version published on this website is the only binding version.
Orders placed prior to any modification remain subject to the GTCs in effect at the time of purchase.
16. Site security
This website is secured with an SSL certificate (Let’s Encrypt). Therefore, a padlock 🔒 and “https” appear in the browser’s address bar. For transparency, visitors can check the validity of the site’s SSL certificate directly in their browser by accessing the certificate information via the security icon in the address bar.
The operator applies state-of-the-art technical measures to protect the site against unauthorized access, data theft, or misuse. However, no liability is accepted if third parties gain access to stored data despite these measures; liability for such unauthorized access is excluded to the fullest extent permitted by law.
This website may contain links to external websites. The operator has no influence over the content, availability, or security of such sites and therefore disclaims all liability for them. Responsibility for such external content rests solely with the respective owners. Consequently, accessing external websites is at the sole risk of the user.
17. Privacy Policy
The operator guarantees that personal data will never be sold, rented, or otherwise transferred to third parties, except where disclosure is required by law or by a binding order from competent authorities. All data is treated as strictly confidential and processed in compliance with applicable data protection laws. Further information can be found in the complete Privacy Policy.
18. Google Analytics
This site uses Google Analytics, a service provided by Google Inc. Google Analytics uses cookies to analyze user activity. Data (including IP address) may be transferred to Google servers in the USA.
Google may process this data to evaluate site use, compile activity reports, and provide related services. Data may also be transmitted if legally required or processed on behalf of Google. You may block cookies in your browser settings, but some features may be limited.
By using this website, you consent to Google’s processing of your data as described. If you wish to opt out, you may install the official browser add-on at:
https://tools.google.com/dlpage/gaoptout.
For further details, see Google’s Privacy Policy at https://policies.google.com/privacy and read the Privacy Policy.